Extend the life of your system.Take care of your air conditioning system and it will take care of you. Regular maintenance keeps it at peak performance. Join the Comfort Club and experience year-round piece of mind.
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We're here if you need us.Air Conditioning service throughout Baldwin County, including Foley, Fairhope, Magnolia Springs, Daphne, Spanish Fort, Summerdale, Elberta, Gulf Shores, Orange Beach and the surrounding area.
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Quality equipment at the right price.We have the equipment to fit your needs and affordable payment options for your budget.
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Testimonials
Absolutely great experience. Nobody likes having to replace the HVAC system but 5 Star made the experience as painless as possible. Cindy sent me a quote, which I compared against a few other local companies. I felt I would get the best value from 5 Star Air Conditioning so I chose them. Scott, Brandon, and Wesley performed the installation. All three were courteous and professional. I could tell they take pride in their work through the attention they paid to how they wired and plumbed the units. They took the time to answer my questions during the installation, and then walked me through what they did after the work was complete. My new American Standard unit is running great, much quieter than the old unit and I’m pleased with both the equipment they recommended as well as the quality of work they provided. - Brian Hart
We have been using 5 Star for several years to do the maintenance on our units. They are always thorough and prompt when doing the service, and are without fail quick to respond when problems arise. Recently, one of the units needed to be replaced and Tyler’s team installed the new unit in a timely and professional manner. We highly recommend this company! - Debra Kline
Tyler and Cindy are always there to help! They have great customer service and took time to help me figure out the issues over the phone late at night. Thank you for taking care of our personal and business AC needs! - Rachel Spear
I can't say enough wonderful things about 5 Star A/C. I can promise you you will not be disappointed with the service you will receive from Tyler, Cindy, and the rest of the crew at 5 Star A/C. We have 5 condo's...4 in Gulf Shores and 1 in Orange Beach and for the past 5 years Tyler has serviced all of our units and done complete HVAC replacement in a few of our units. All service and replacement have been done in a prompt , courteous, and professional manner. Even our guest who have been in our condo's when we have had a/c problems have commented on how quickly they arrived, evaluated, and fixed the problem. You just can't find service like they provide anywhere else. I would never consider using any other air conditioning company but 5 Star A/C! - Judy Thurmond
5 Star Air Conditioning is absolutely AMAZING!! Cindy is the most helpful person, she brightens up the day every time I call with a problem. Then there is Tyler, what a WONDERFUL person, so punctual, informative and honest! They are not out to take advantage of the people in need of HVAC repair, they are truly there to help, such a delightful change from most companies today! I would highly recommend them for any of your HVAC needs! - Andrew Hudson
Tyler and Cindy are simply the best! Tyler is skilled, principled, and a customer advocate. Cindy is just plain Wonderful to work with. Together, they make working with 5 Star a super experience!! If you have a problem, give them a call. you will not be disappointed!!! - Bob Kayser
Wonderful company, owners, and crew! They came in and replaced our outdated system; were courteous and knowledgeable and even swept up before they left!! I got to meet Tyler and Cindy, and feel like I have 2 new friends in Foley :) Thank you Scott and crew for your hard work!! - Sherry Weaver
Finally! I have found an HVAC company that is compassionate and will go out of their way to take care of their customer. This is a company you can trust and I am extremely happy with their service. They scheduled a time between 2:30 and 3 pm, they beat me to the house! It is hard to find reliability and honesty with repair companies, and I strongly believe I have found one with 5 Star Air Conditioning. Thank you so much! - Jennifer Byrom
Love this company!! They show up on time and are very professional! Would highly recommend them to anyone needing any type of AC work!!! - Sharon Sofsky
This will always be my favorite company! I had a huge project so I got several estimates. Cindy and Tyler were not only the fairest price, they were thorough, informative, professional, honest and friendly. They also scheduled my job faster than expected. they will always be my 1st call for any future needs and I will refer them to anyone. Thank you 5 Star for going above and beyond. - Tracy Holtzman-Burns
I was referred to Tyler and 5 star when I bought in Gulf Shores, and he hasn't disappointed. Great guy and he does great work! You have a customer for life! Thanks - Danny Lewkutz
5 Star Air Conditioning installed my new AC system with an outstanding professional crew that went beyond my expectations.
Tyler quoted me with 4 options, showed me the difference in SEER ratings, filled out my registration and completed my rebate for $600 with Baldwin County EMC. I would highly recommend 5 Star for any service or replacement on an AC system. - Brad Nicks
Couldn't ask for a better company! Tyler, Cindy and 5 Star Air Conditioning have done a great job for me since day 1. I wouldn't call another company. They have my business as long as I'm in Gulf Shores! - Lightning Man
It's Mothers Day at my a.c. went out. Made an appointment for Monday (I didn't want them to enjoy Mother's Day) they showed up anyways. 5Star rating all the way - Tina Burdine
Excellent company! Wonderful people! Tyler and Cindy are always there for you. Just a little story to show how far they will go to make things right for you. I have a rental cottage, the air went out on one of my quest last summer (2016), my coil burst. Tyler ordered the coil I needed, had it shipped overnight, but in the mean time, to keep my quest cool they took electric air conditioners over to the cottage. Now, how many companies would do that for you and I didn't even have to ask them to do it. I highly recommend this company! - Jamie Baxley
Our old unit went out on Friday. 5 Star set us up with a temporary unit for the week end. They arrived Monday morning with the new unit and had us up and running by early afternoon. We appreciated 5 Star's quick response to our issue and their professionalism. We look forward to our continued relationship! - Larry Morgan
Prompt service, honest technicians that go above and beyond. I’d recommend them to anyone. – Brian Mottel
Very professional and efficient. The new unit is working perfectly. They didn't kill time and chat on the phone. They worked until it was finished/replaced. Also, covered carpeted areas to prevent any damage that might occur. We've loved 5 Star since we've moved in the area and wouldn't use anyone else. 5 Star has excellent customer service and respond almost immediately by phone followed by a visit shortly thereafter. - Robbie Headrick
Amazing customer service, and on a holiday weekend! My 86 degree house is finally starting to cool off again! Will definitely recommend. - Stephanie Ward
Thanks for making us as COOL as you! Such an easy process, excellent customer service all around, good people! - Shelley Piraino
Their name is appropriate! I was having some issues in my business AC and Tyler and Cindy were there almost immediately. Great friendly people and fast service! Very pleased Nikki Cottis
The best around! We love these home town people who know their business from the inside out. Never leaving customer service out is such a refreshing way to conduct business. Thank you for your service! - Jessica Svenson
Absolutely fantastic. Honest, fair, prompt. I'd definitely recommend to anyone. Thank you. - Perry Judd
My a/c was struck by lightning. Tyler and Cindy and their technicians had our new American Standard installed in one day. Works great. - James Kleinschmidt
Fast, reasonable service. Our Air Conditioning went out on Thursday evening. I realized something was wrong around 8:00 pm. I checked the unit inside and out so I could give a reasonable explanation of the issue to the repair company. Now to find someone who would come out and give a truthful answer to the problem. I searched the WEB for business in Foley, AL. Five Star Air Conditioning came up so I went to the reviews from past customers. I read a few and thought no one is this good, so I scrolled down and never found a negative comment. I called and Tyler answered the call on the first ring. He asked me if he could call back in a few minutes and I said sure. within a couple minutes he called me back. After talking about what I found in my inspection he told me he thought it was the capacitor. We agreed to wait till Friday morning for him to come out and check the unit and make repairs. Friday morning bright and early Tyler arrived and sure enough the capacitor was bad. He replaced it and upon further inspection found a hole in our coil. The Coil was still under warranty but the unit is 5 years old so labor is not warranted. Anyway he ordered a new one but it was not going to arrive till Tuesday at the earliest. Cannot be helped. He brought us a portable AC to use for free! Fortunately the weather was not bad enough after Friday night to even need AC but we had it in case it was. Monday morning the phone rings and it it Tyler telling us our coil has arrived and he is sending Andrew out to install. It is now almost noon and my unit is pumping cool air again. We signed up for the semi-annual cleaning and inspection too. Tyler's wife Cindy handles the invoicing etc and she called to get us set up in the computer and I was able to pay by phone. I have never ever worked with a company who treated us so well. If you want an Air Conditioning company who will be honest and treat you well then you want to call Five Star Service. At 251-223-2010. They are the best I have ever come across. Now you are thinking what does she know maybe the company has her snowed. I have a brother who has been in Air Conditioning for longer than I can remember. He is now retired but I do trust him with my life and after talking with him about the information Five Star gave me he said Five Star was being very honest. So I now have a new company to take care of my AC and I could not be happier. Call them for your next service or call today and sign up for their Comfort Club! You will be very glad you did! - Raymond and Gail Hand
5 Star is very responsive and willing to go the extra mile for their customers. - Keri Ransom
I called Tyler on a Sunday and he was there within an hour. I was very impressed with his knowledge. Not only did he fix my immediate problem of a blown capacitor. He checked my system and added 4 pounds of Freon and came back on Wednesday to look for the leak and give me options to make my family more comfortable. While I am not happy to hear that my coil will need to be replaced soon, I do appreciate him showing me the problem, explaining the options and preparing me to be ready for the big bill when it does fail. - Robert Phillips
Tyler and his guys are AWSOME! Very fair pricing and extremely professional... highly recommend. - Amy Trombley
Tyler is a great person and all the staff at 5 star! They go out of their way to help you when you need it. I would highly recommended them for all your air conditioning needs! - Joel Smith
Tyler, Cindy, & the entire team are Excellent at 5 Star A/C they always answer all my questions and keep my Air running on those Hot summer days! - Tim Lower
No matter when I call Tyler is coming!! Great customer service and always dependable - Metris Conners
I would highly recommend 5 star air conditioning! Tyler was very quick to respond to a text about an AC repair. He had his staff quickly install a much need AC unit at our condo. Very honest and trustworthy. I would recommend anyone in the Baldwin County, AL area to use his services. Thanks for your help in our time of need. #thankyou :-) - Jennifer Moss
I called 5 Star air at 6pm on a Friday and Tyler was here within a hour. He fixed the problem and made sure the air was blowing throughout the house in under 20 mins. I will definitely will be using 5 Star Air from now on. - Logan Beavers
5 star to the rescue! Thanks for saving the day on a sunday Tyler! It was a cool 70 degrees in our house last night. Wonderful customer service. - John Kleinschmidt
Tyler, keeps on keeping on till the job is done. Can't ask for better service. - Chery Williams
Thank you Tyler! We love that you are always on call. We don't know what we would do without you! - Chelsie McClellan
I would recommend 5 Star in a moment!!! Tyler came to the rescue today on a moments notice. He is knowledgeable, efficient, fair and reliable. So glad we found 5 Star. - Suzanne Monk-Gulf Shores
5 Star Air is quick, reliable and equipped to handle any issue. Tyler quickly identified the problem, gave an accurate estimate and repaired our unit in the same visit. - Jeremy Brantley
After a lighting strike yesterday, they had me up and running within several hours of my call! MANY MANY thanks! - Sue Alford
Tyler Higginbotham is a great friend and trustworthy business man.. Thank you for helping us!! - Carmyn Tucker
These guys are the best! Had a motor go out on my AC unit during the summer and thought it would take several days to get fixed. I called 5 Star and the service tech diagnosed the problem, ordered the parts, and the following day I was up and running! Competitive pricing as well. I recently had another issue and explained the problem to the receptionist. She got a service tech to call me back (5 min) and he and I fixed the problem over the phone. Saved me the cost of a house call! I would definitely call these guys for any and all AC/Heat repair. You won't be disappointed! - Ralph Winton
My first two needs for an HVAC expert were emergencies and 5 Star came through for me each time. Not only did the tech put in extra time to help me out, the bill didn't reflect the typically high costs of emergency work. Sign them up as YOUR go-to HVAC experts. - Matt Trostel
We have been very impressed with our recent HVAC service from 5 Star Air Conditioning. We had to call on a mid-summer Saturday, and Tyler (the owner) arrived just a couple of hours after we called. He showed us the leaks and disintegration we could easily view and took pictures of other problems - it was obvious that our old system was beyond repair. He got us running and made additional trips during the week to keep us cool until John could join him for a full install (indoors and out) the following Saturday. They were very conscious of our carpeting, putting down pads and plastic to avoid dirt and damage. Both men took the time to explain to us how the system works, and offered suggestions regarding our vents so we could increase our efficiency. Tyler returned the next day to check on things, and he scheduled us for rechecks in the fall and spring. All of this for a very good price (no additional charges for off-hours!) and always with a smile. We do not hesitate to recommend 5 Star Air Conditioning for heating or cooling issues, as we know their clients will be well taken care of by an honest guy who enjoys what he does and truly wants to do the very best for his customers. - Kayla Dowling
Absolutely great experience. Nobody likes having to replace the HVAC system but 5 Star made the experience as painless as possible. Cindy sent me a quote, which I compared against a few other local companies. I felt I would get the best value from 5 Star Air Conditioning so I chose them. Scott, Brandon, and Wesley performed the installation. All three were courteous and professional. I could tell they take pride in their work through the attention they paid to how they wired and plumbed the units. They took the time to answer my questions during the installation, and then walked me through what they did after the work was complete. My new American Standard unit is running great, much quieter than the old unit and I’m pleased with both the equipment they recommended as well as the quality of work they provided. - Brian Hart
We have been using 5 Star for several years to do the maintenance on our units. They are always thorough and prompt when doing the service, and are without fail quick to respond when problems arise. Recently, one of the units needed to be replaced and Tyler’s team installed the new unit in a timely and professional manner. We highly recommend this company! - Debra Kline
Tyler and Cindy are always there to help! They have great customer service and took time to help me figure out the issues over the phone late at night. Thank you for taking care of our personal and business AC needs! - Rachel Spear
I can't say enough wonderful things about 5 Star A/C. I can promise you you will not be disappointed with the service you will receive from Tyler, Cindy, and the rest of the crew at 5 Star A/C. We have 5 condo's...4 in Gulf Shores and 1 in Orange Beach and for the past 5 years Tyler has serviced all of our units and done complete HVAC replacement in a few of our units. All service and replacement have been done in a prompt , courteous, and professional manner. Even our guest who have been in our condo's when we have had a/c problems have commented on how quickly they arrived, evaluated, and fixed the problem. You just can't find service like they provide anywhere else. I would never consider using any other air conditioning company but 5 Star A/C! - Judy Thurmond
5 Star Air Conditioning is absolutely AMAZING!! Cindy is the most helpful person, she brightens up the day every time I call with a problem. Then there is Tyler, what a WONDERFUL person, so punctual, informative and honest! They are not out to take advantage of the people in need of HVAC repair, they are truly there to help, such a delightful change from most companies today! I would highly recommend them for any of your HVAC needs! - Andrew Hudson
Tyler and Cindy are simply the best! Tyler is skilled, principled, and a customer advocate. Cindy is just plain Wonderful to work with. Together, they make working with 5 Star a super experience!! If you have a problem, give them a call. you will not be disappointed!!! - Bob Kayser
Wonderful company, owners, and crew! They came in and replaced our outdated system; were courteous and knowledgeable and even swept up before they left!! I got to meet Tyler and Cindy, and feel like I have 2 new friends in Foley :) Thank you Scott and crew for your hard work!! - Sherry Weaver
Finally! I have found an HVAC company that is compassionate and will go out of their way to take care of their customer. This is a company you can trust and I am extremely happy with their service. They scheduled a time between 2:30 and 3 pm, they beat me to the house! It is hard to find reliability and honesty with repair companies, and I strongly believe I have found one with 5 Star Air Conditioning. Thank you so much! - Jennifer Byrom
Love this company!! They show up on time and are very professional! Would highly recommend them to anyone needing any type of AC work!!! - Sharon Sofsky
This will always be my favorite company! I had a huge project so I got several estimates. Cindy and Tyler were not only the fairest price, they were thorough, informative, professional, honest and friendly. They also scheduled my job faster than expected. they will always be my 1st call for any future needs and I will refer them to anyone. Thank you 5 Star for going above and beyond. - Tracy Holtzman-Burns
I was referred to Tyler and 5 star when I bought in Gulf Shores, and he hasn't disappointed. Great guy and he does great work! You have a customer for life! Thanks - Danny Lewkutz
5 Star Air Conditioning installed my new AC system with an outstanding professional crew that went beyond my expectations.
Tyler quoted me with 4 options, showed me the difference in SEER ratings, filled out my registration and completed my rebate for $600 with Baldwin County EMC. I would highly recommend 5 Star for any service or replacement on an AC system. - Brad Nicks
Couldn't ask for a better company! Tyler, Cindy and 5 Star Air Conditioning have done a great job for me since day 1. I wouldn't call another company. They have my business as long as I'm in Gulf Shores! - Lightning Man
It's Mothers Day at my a.c. went out. Made an appointment for Monday (I didn't want them to enjoy Mother's Day) they showed up anyways. 5Star rating all the way - Tina Burdine
Excellent company! Wonderful people! Tyler and Cindy are always there for you. Just a little story to show how far they will go to make things right for you. I have a rental cottage, the air went out on one of my quest last summer (2016), my coil burst. Tyler ordered the coil I needed, had it shipped overnight, but in the mean time, to keep my quest cool they took electric air conditioners over to the cottage. Now, how many companies would do that for you and I didn't even have to ask them to do it. I highly recommend this company! - Jamie Baxley
Our old unit went out on Friday. 5 Star set us up with a temporary unit for the week end. They arrived Monday morning with the new unit and had us up and running by early afternoon. We appreciated 5 Star's quick response to our issue and their professionalism. We look forward to our continued relationship! - Larry Morgan
Prompt service, honest technicians that go above and beyond. I’d recommend them to anyone. – Brian Mottel
Very professional and efficient. The new unit is working perfectly. They didn't kill time and chat on the phone. They worked until it was finished/replaced. Also, covered carpeted areas to prevent any damage that might occur. We've loved 5 Star since we've moved in the area and wouldn't use anyone else. 5 Star has excellent customer service and respond almost immediately by phone followed by a visit shortly thereafter. - Robbie Headrick
Amazing customer service, and on a holiday weekend! My 86 degree house is finally starting to cool off again! Will definitely recommend. - Stephanie Ward
Thanks for making us as COOL as you! Such an easy process, excellent customer service all around, good people! - Shelley Piraino
Their name is appropriate! I was having some issues in my business AC and Tyler and Cindy were there almost immediately. Great friendly people and fast service! Very pleased Nikki Cottis
The best around! We love these home town people who know their business from the inside out. Never leaving customer service out is such a refreshing way to conduct business. Thank you for your service! - Jessica Svenson
Absolutely fantastic. Honest, fair, prompt. I'd definitely recommend to anyone. Thank you. - Perry Judd
My a/c was struck by lightning. Tyler and Cindy and their technicians had our new American Standard installed in one day. Works great. - James Kleinschmidt
Fast, reasonable service. Our Air Conditioning went out on Thursday evening. I realized something was wrong around 8:00 pm. I checked the unit inside and out so I could give a reasonable explanation of the issue to the repair company. Now to find someone who would come out and give a truthful answer to the problem. I searched the WEB for business in Foley, AL. Five Star Air Conditioning came up so I went to the reviews from past customers. I read a few and thought no one is this good, so I scrolled down and never found a negative comment. I called and Tyler answered the call on the first ring. He asked me if he could call back in a few minutes and I said sure. within a couple minutes he called me back. After talking about what I found in my inspection he told me he thought it was the capacitor. We agreed to wait till Friday morning for him to come out and check the unit and make repairs. Friday morning bright and early Tyler arrived and sure enough the capacitor was bad. He replaced it and upon further inspection found a hole in our coil. The Coil was still under warranty but the unit is 5 years old so labor is not warranted. Anyway he ordered a new one but it was not going to arrive till Tuesday at the earliest. Cannot be helped. He brought us a portable AC to use for free! Fortunately the weather was not bad enough after Friday night to even need AC but we had it in case it was. Monday morning the phone rings and it it Tyler telling us our coil has arrived and he is sending Andrew out to install. It is now almost noon and my unit is pumping cool air again. We signed up for the semi-annual cleaning and inspection too. Tyler's wife Cindy handles the invoicing etc and she called to get us set up in the computer and I was able to pay by phone. I have never ever worked with a company who treated us so well. If you want an Air Conditioning company who will be honest and treat you well then you want to call Five Star Service. At 251-223-2010. They are the best I have ever come across. Now you are thinking what does she know maybe the company has her snowed. I have a brother who has been in Air Conditioning for longer than I can remember. He is now retired but I do trust him with my life and after talking with him about the information Five Star gave me he said Five Star was being very honest. So I now have a new company to take care of my AC and I could not be happier. Call them for your next service or call today and sign up for their Comfort Club! You will be very glad you did! - Raymond and Gail Hand
5 Star is very responsive and willing to go the extra mile for their customers. - Keri Ransom
I called Tyler on a Sunday and he was there within an hour. I was very impressed with his knowledge. Not only did he fix my immediate problem of a blown capacitor. He checked my system and added 4 pounds of Freon and came back on Wednesday to look for the leak and give me options to make my family more comfortable. While I am not happy to hear that my coil will need to be replaced soon, I do appreciate him showing me the problem, explaining the options and preparing me to be ready for the big bill when it does fail. - Robert Phillips
Tyler and his guys are AWSOME! Very fair pricing and extremely professional... highly recommend. - Amy Trombley
Tyler is a great person and all the staff at 5 star! They go out of their way to help you when you need it. I would highly recommended them for all your air conditioning needs! - Joel Smith
Tyler, Cindy, & the entire team are Excellent at 5 Star A/C they always answer all my questions and keep my Air running on those Hot summer days! - Tim Lower
No matter when I call Tyler is coming!! Great customer service and always dependable - Metris Conners
I would highly recommend 5 star air conditioning! Tyler was very quick to respond to a text about an AC repair. He had his staff quickly install a much need AC unit at our condo. Very honest and trustworthy. I would recommend anyone in the Baldwin County, AL area to use his services. Thanks for your help in our time of need. #thankyou :-) - Jennifer Moss
I called 5 Star air at 6pm on a Friday and Tyler was here within a hour. He fixed the problem and made sure the air was blowing throughout the house in under 20 mins. I will definitely will be using 5 Star Air from now on. - Logan Beavers
5 star to the rescue! Thanks for saving the day on a sunday Tyler! It was a cool 70 degrees in our house last night. Wonderful customer service. - John Kleinschmidt
Tyler, keeps on keeping on till the job is done. Can't ask for better service. - Chery Williams
Thank you Tyler! We love that you are always on call. We don't know what we would do without you! - Chelsie McClellan
I would recommend 5 Star in a moment!!! Tyler came to the rescue today on a moments notice. He is knowledgeable, efficient, fair and reliable. So glad we found 5 Star. - Suzanne Monk-Gulf Shores
5 Star Air is quick, reliable and equipped to handle any issue. Tyler quickly identified the problem, gave an accurate estimate and repaired our unit in the same visit. - Jeremy Brantley
After a lighting strike yesterday, they had me up and running within several hours of my call! MANY MANY thanks! - Sue Alford
Tyler Higginbotham is a great friend and trustworthy business man.. Thank you for helping us!! - Carmyn Tucker
These guys are the best! Had a motor go out on my AC unit during the summer and thought it would take several days to get fixed. I called 5 Star and the service tech diagnosed the problem, ordered the parts, and the following day I was up and running! Competitive pricing as well. I recently had another issue and explained the problem to the receptionist. She got a service tech to call me back (5 min) and he and I fixed the problem over the phone. Saved me the cost of a house call! I would definitely call these guys for any and all AC/Heat repair. You won't be disappointed! - Ralph Winton
My first two needs for an HVAC expert were emergencies and 5 Star came through for me each time. Not only did the tech put in extra time to help me out, the bill didn't reflect the typically high costs of emergency work. Sign them up as YOUR go-to HVAC experts. - Matt Trostel
We have been very impressed with our recent HVAC service from 5 Star Air Conditioning. We had to call on a mid-summer Saturday, and Tyler (the owner) arrived just a couple of hours after we called. He showed us the leaks and disintegration we could easily view and took pictures of other problems - it was obvious that our old system was beyond repair. He got us running and made additional trips during the week to keep us cool until John could join him for a full install (indoors and out) the following Saturday. They were very conscious of our carpeting, putting down pads and plastic to avoid dirt and damage. Both men took the time to explain to us how the system works, and offered suggestions regarding our vents so we could increase our efficiency. Tyler returned the next day to check on things, and he scheduled us for rechecks in the fall and spring. All of this for a very good price (no additional charges for off-hours!) and always with a smile. We do not hesitate to recommend 5 Star Air Conditioning for heating or cooling issues, as we know their clients will be well taken care of by an honest guy who enjoys what he does and truly wants to do the very best for his customers. - Kayla Dowling